Frequently Asked Questions

Our most frequently asked questions, answered below.

If you cannot find what you are searching for, please contact us here.

Orders & Delivery

When can i expect my order to arrive?

Delivery times depend on your location and local delivery services.

Why haven't i received any order information?

It might take some time before you receive your order information.

If you have not received any order information after 1 hour of placing your order then please contact us.

Where can i check my order status?

You can check your order status on your account page, or via your order confirmation email.

I made a mistake with my ordering information, what can i do?

Please contact us as soon as possible.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.